Privacy Policy

Policy Effective Date

1st Aug 2025

FastCollab (“we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or services, in compliance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws worldwide.

By using our website or services, you acknowledge that you have read and understood this policy.

Information We Collect

We may collect the following categories of personal information:

Personal Identifiers: Name, email address, phone number, job title, company name.
Demographic Information: Postcode, preferences, and interests.
Service-Related Information: Information relevant to our products and services.
Billing Information: Credit card or payment details collected securely during transactions.
Technical Information: IP address, browser type, operating system, device identifiers, access times, referring URLs, and clickstream data.
Usage Information: How you interact with our website, products, and services.

We collect information in the following ways:

Directly from you when you register, fill out forms, make a purchase, or communicate with us.
Automatically via cookies, tracking technologies, and analytics tools.

Lawful Basis for Processing (GDPR)

We process your personal data based on:

Contractual necessity – to provide the services you request.
Consent – for marketing communications, non-essential cookies, and optional services.
Legitimate interests – to improve our products, prevent fraud, and maintain security.
Legal obligations – to comply with applicable laws.

How We Use the Information

We use the collected information for:

Service Delivery: Providing, maintaining, and improving our services.
Internal Record Keeping: Maintaining accurate service and transaction records.
Customer Support: Responding to your enquiries and providing assistance.
Personalisation: Customising content and recommendations based on your preferences.
Marketing & Communication: Sending relevant product updates, offers, and promotional information (only if you have consented).
Market Research: Contacting you for surveys or feedback to improve our offerings.
Security & Compliance: Detecting, preventing, and responding to fraud, security breaches, and legal requirements.

Disclosure of Information

We will never sell your personal information. We may share your information only in these situations:

With service providers who perform services on our behalf (e.g., payment processors, analytics providers) under strict confidentiality agreements.
For legal compliance with applicable laws, regulations, legal processes, or enforceable governmental requests.
To protect rights and safety of FastCollab, our customers, or the public.

Your Rights

Depending on where you live, you may have the following rights:

Under GDPR (EU/UK):

Right to access your data
Right to correct inaccuracies
Right to erase your data (“right to be forgotten”)
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent at any time

Under CCPA (California):

Right to know what personal information is collected and how it’s used
Right to request deletion of your personal information
Right to opt-out of the sale or sharing of your personal information
Right to non-discrimination for exercising your privacy rights

To exercise your rights, email us at: hello@fastcollab.com

International Data Transfers

If you access our services from outside India, your information may be transferred and processed in countries that may have different data protection laws. We take steps to ensure your data is protected through contractual safeguards (e.g., Standard Contractual Clauses).

Data Security

We implement appropriate technical, organisational, and physical safeguards to protect your data against unauthorised access, alteration, disclosure, or destruction.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

We use cookies, pixels, and similar tracking technologies to improve your browsing experience, analyse site traffic, and serve personalised content.

Essential cookies: Required for website functionality.
Analytics cookies: Help us improve performance and usability.
Marketing cookies: Used for targeted advertising.

You can manage cookie preferences through our Cookie Settings page or via your browser settings.

Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last Updated” date.

For questions about this Privacy Policy or to exercise your rights, please contact:

Data Protection Officer (DPO)

Naresh Komirishetty
Email: hello@fastcollab.com

Choice/Opt-Out

FastCollab provides users with the option to opt-out of receiving non-essential communications, including promotional and marketing-related messages. You can choose this option during the course of business interactions.